Whitepaper overview: New methods of care delivery with a scalable business model

New methods of care delivery with a scalable business model


The “Above and Beyond: Reshaping Healthcare After COVID-19” whitepaper is a valuable and timely resource for healthcare leaders globally. The objective of the paper is to turn the lessons learned from the pandemic into actionable insights and pragmatic operating models to guide healthcare leaders to re-imagine, re-engineer, and rebuild their healthcare systems. Recognizing that the many challenges associated with the pandemic could act as a catalyst for healthcare transformation, Philips and VPS Healthcare, one of the largest healthcare groups in the United Arab Emirates, articulate a compelling and comprehensive joint vision on the future of healthcare.


In the paper, Philips and VPS Healthcare explore potential opportunity areas in the new landscape, identify solutions and the new capabilities required, and suggest a high-level business model strategy to guide the way forward. In particular, the whitepaper focuses on how such a digitized and borderless future landscape provides a perfect backdrop for a Healthcare-as-a-Service (HaaS) model, allowing multiple parties (like Philips, VPS and others) to co-develop holistic solutions and services that add real value for patients, care providers and payers. 


Based on Philips’ and VPS Healthcare’s deep understanding of emerging trends and core areas of expertise, the paper identifies six healthcare solutions that would lend themselves well to a HaaS model. These include: remote patient monitoring; command center driving collaborative care; tele-critical care; teleradiology; retail health; and healthcare financing. The Healthcare-as-a-Service concept is relevant not only in the United Arab Emirates where VPS Healthcare is headquartered, but also globally.


Ultimately, Philips and VPS Healthcare aim to provide a business framework that helps healthcare C-suite executives globally lead their organizations to a brighter and sustainable future. A future in which patients receive the care they need when they need it. Providers seamlessly deliver care across borders. Facilities function seamlessly without physical walls. Value-added services are incentivized by reimbursement models. Supply chains are fully optimized for resilience and speed. A future in which healthcare is an ecosystem from hospital to home that responds to sudden changes easily with minimal disruption of services. A future that facilitates better healthcare for all.

The whitepaper focuses on five major imperatives:


  1. The virtualization of care
  2. The digitization of care
  3. Value-based care payment models
  4. A Healthcare-as-a-Service operating model
  5. Public-private ecosystem integration

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